A Remote MA or administrative assistant performs their duties by phone and video communications instead of in your office.
You tailor with your existing office staff, how a virtual support person can work to support your patient services, while saving time and money. You pick from a menu of standard medical workflow tasks to balance your in office activities with remote 24 hour support:
Remote MAs can support your telemedicine services, and remote care monitoring so you can add services and manage growth demands by scaling with affordable incremental staffing without the challenges of recruiting and hiring new in office staff.
Our practice coaches work with practice front desk staff to ensure reliable customer engagement from payment responsibility determination to wellness focused care coordination.